Privacy Policy

1. Introduction

Rayon Media ("we," "us," or "our") operates rayonmedia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name when you submit a contact form or book a strategy call.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referral sources, collected via analytics tools.
• Device information — browser type, IP address, operating system, and other technical identifiers collected automatically when you visit our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Provide and improve our marketing services
• Send relevant follow-up communications (you can opt out at any time)
• Analyze website performance and user behavior to improve our site
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. We may use the following:

• Google Analytics — to understand traffic patterns and how visitors use our website. Google may use this data in accordance with their own Privacy Policy.
• Meta Pixel — to measure the effectiveness of our advertising and retarget website visitors on Facebook and Instagram. Meta may use this data in accordance with their own Data Policy.
• Essential cookies — necessary for the website to function properly.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., email platforms, CRM tools) under confidentiality agreements
• Analytics and advertising platforms (Google, Meta) as described above
• Law enforcement or government agencies when required by law

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, or comply with legal obligations. You may request deletion of your information at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Rayon Media
Email: alex@rayonmedia.com
Phone: (909) 434-8701